Last Updated: March 1, 2026
Bienvenue Store LLC ("we", "us", or "our") operates the website bienvenuestore.com (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have regarding your data. By accessing or using our Site, you agree to the practices described in this policy.
Who We Are
Bienvenue Store LLC is a small online travel agency based in the United States that offers ready-to-book tour packages worldwide. Our registered address is 1 Bellis Fair Pkwy #362, Bellingham, WA 98226, US. You can contact us at [email protected] or by phone at +1 360-303-0816 for any questions about this policy or your personal information.
Information We Collect
When you visit our Site we automatically collect certain technical information through cookies, server logs and similar technologies. This includes your IP address, browser type and version, operating system, referring pages, pages viewed, time and date of visits, and approximate location based on IP. We use this data to understand how people interact with the Site, improve functionality and ensure security.
If you request a tour package, fill out a contact form, subscribe to updates or otherwise communicate with us, we may collect personal details such as your full name, email address, phone number, country of residence, travel dates preferences, number of travelers, and any special requests or notes you provide. We only ask for information that is necessary to process your inquiry, respond to you or prepare a booking proposal.
How We Use Your Information
We use the information we collect to operate and improve the Site, respond to your inquiries about tour packages, send you booking confirmations or follow-up messages if you have requested a tour, provide customer support, prevent fraud and abuse, comply with legal obligations, and occasionally send informational updates about our services if you have given us permission. We do not use your data for automated profiling or targeted advertising from third-party networks.
Sharing Your Information
We do not sell your personal information to third parties. We may share your data only in limited situations: with trusted service providers who help us run the Site and process bookings (such as hosting companies, email service providers, payment processors when applicable, and local tour operators or airlines needed to fulfill your requested package), when required by law or to protect our rights, in connection with a business transfer such as a merger or acquisition, or with your explicit consent. Any third parties we work with are contractually required to protect your data and use it only for the purposes we specify.
International Transfers
Since we offer tour packages to destinations around the world, some of your information may be transferred to or accessed from countries outside the United States, including countries that may not have the same level of data protection laws. When we transfer data internationally we take appropriate safeguards, such as standard contractual clauses or other approved mechanisms, to help protect your information.
Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy. Inquiry data is typically retained for up to three years after your last interaction unless a longer period is required by law. Technical data such as logs is kept for shorter periods, usually up to one year. When we no longer need the information we securely delete or anonymize it.
Your Rights and Choices
Depending on your location you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your information, as well as the right to object to certain uses or withdraw consent where we rely on consent. To exercise these rights simply contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law. Note that some rights may be limited if fulfilling your request would conflict with legal obligations or our legitimate interests in providing the service.
Cookies and Tracking Technologies
Our Site uses essential cookies to make basic functions work, such as remembering your language preference or tour selections during a session. We may also use analytics cookies to understand Site usage patterns. You can manage or disable cookies through your browser settings, but doing so may affect how the Site functions for you. We do not respond to Do Not Track signals at this time because industry standards for handling them are still evolving.
Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse or alteration. However no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information we will delete it promptly. If you believe we have information about a child under 16 please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes we will post the updated policy on this page and update the "Last Updated" date at the top. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, please reach out to us:
Bienvenue Store LLC
[email protected]
+1 360-303-0816
1 Bellis Fair Pkwy #362
Bellingham, WA 98226
United States
We appreciate your trust and are here to help with any concerns you may have.